St Andrew’s Healthcare’s hospital put in special measures

A major provider of inpatient learning disability and mental health services has had one of its hospitals placed into special measures by the Care Quality Commission, which raised concerns staff failed to respond to urgent requests from patients in seclusion.

In a report published today, the CQC has rated a hospital in Nottinghamshire, run by St Andrew’s Healthcare, as “inadequate”.

During a visit in September 2018, inspectors found staff were breaching the Mental Health Act, including one ward which allowed patients to vote on whether to end the seclusion of another patient.

Inspectors also found staff did not always respond to the requests of patients who were in seclusion, including one instance where a patient soiled themselves after repeated requests to go to the bathroom.

Full story in The HSJ, 6 February 2019

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