Thames Ambulance Service (TAS) started it’s contract with North Lincolnshire 18 months ago but has received significant criticisms since doing so. The CCG has served notice on the company due to the fact that patients are experiencing difficulties with the service.
The CQC had required the TAS to improve in a number of areas but these improvements were not met sufficiently to continue its contract. They uncovered a range of failings, including one day where 13 patients were left waiting at the hospital for transport. Patients were also left waiting in the cold for transport and missing appointments because the service couldn’t be provided adequately enough to get patients there on time. One of the TAS staff members described the provider as “inept” and “disorganised”.…read more