GP Delivered Quickly (GPDQ) is a private GP service where patients can request a GP and track their progress from their smartphone, via the GPDQ app. The service provides a 25 minute home visit from a GP at a cost of £120 on weekdays, £150 on weekends and £200 on Bank Holidays. The company is targeting people who would normally choose a private GP service, but it is also hoping to attract disgruntled or worried people unable to get an out-of-hours GP visit or a GP appointment at a convenient time with the NHS.
The company serves patients across Greater London for postcodes within the M25 and across Birmingham.
GPDQ was the first ‘in person’ GP on demand app to launch in the UK. The company notes that it is setting the clinical standard for innovative healthcare services and received an outstanding CQC inspection report in March 2018.
Patients receive a full 25 minute consultation with a GMC registered NHS GP who has undergone GPDQ’s screening process and patient care training programme.
The service allows patients to book an appointment with a private GP – at a location of their choice – between the hours of 8am and 11pm, seven days a week. They can track their GPs’ progress and estimated arrival time on their smartphone, with an average wait of ‘within 90 minutes’. As well as health checks the service also provides vaccinations and immunisations.
GPs working for the service can earn £91 for a weekday visit and £114 from a weekend visit.
Account records for GPDQ on Companies House show for the year to December 2016.
The account statement reports losses of around £574,911.
GPDQ is associated with the company PDQ Technologies Ltd, which founder Dr Bhagat is also a director of. PDQ Technologies has net assets of approximately £734,000 according to Companies House.
Dr Bhagat also holds board positions for the companies Equity Health LLP, Gpdoctor LLP and Enfield One Limited.
GPDQ is funded by private equity whereby companies or investors directly invest into the company. A London entrepreneur and former city banker, Justin Peters is an example of a private investor into GPDQ and he invested into the company back in 2016.
There is a general concern with these new digital services and their use of NHS GPs; although the doctors will be paid extra, their time and energy is being taken directly from the NHS with nothing given back. In addition, GPs already work inhumanely long hours and inviting them to work through their lunch-breaks or after hours will make this worse, meaning that all patients will receive sub-par treatment if doctors work longer days. This is just a quick digital fix for the rich that overlooks the bigger picture.