Private ambulance service ban extended after grandmother’s death

Premier Mental Health Transport Ltd (PMHT) has been banned from transporting patients until October, following its staff failing to spot a grandmother’s decline whilst being transported. Peggy Copeman, 81, died on the M11 as she was being returned to Norfolk from Somerset in 2019 by PMHT.

The Care Quality Commission (CQC) said it found “an unacceptable service which exposed people to a high risk of avoidable harm”. Mrs Copeman, of New Buckenham, Norfolk, was taken to the specialist Cygnet Hospital in Taunton, Somerset for mental health treatment on 12 December 2019. On the return journey four days later, Mrs Copeman died on the hard shoulder of the M11.

Full story from BBC News, 31 August 2021

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