Patients ‘pushed and laughed at’ by staff at ‘inadequate’ private hospital

The Care Quality Commission has forbidden two private hospitals from admitting patients without permission from regulators, after inspectors reported multiple instances of poor care, including patients being pushed and laughed at by staff.

The two Staffordshire facilities, John Munroe Hospital in Rudyard and Edith Shaw Hospital in Leek both owned by the John Munroe Group, were both rated “inadequate” for a second time, following an inspection in August.

CQC inspectors requested CCTV footage of more than 30 reported incidents between staff and patients across the hospitals. The inspectors found that the use of force and restraint by staff at John Munroe Hospital, a 57-bed mixed gender facility, was “not always necessary or proportionate” and they had seen : “examples of groups of staff crowding round a patient’s chair, staff pointing fingers at patients, staff pushing patients in the back and staff laughing after incidents have occurred.”

Full story in The HSJ, 28 October 2021

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