Fourth practice in Swindon put in special measures after CQC inspection

Four GP surgeries in Swindon run by tBetter Health Partnership have been placed in special measures following CQC inspections.

The practices have to make urgent improvements, according to the CQC. A further practice run by the same provider also ‘requires improvement’. Better Health Partnership is a subsidiary of Integral Medical Holdings (IMH), which recently withdrew its contract running GP appointments systems after a high number of complaints were filed over technical issues.

The latest practice to be assessed by the CQC was Abbey Meads Village Centre, which was rated ‘inadequate’ by the CQC this week, although the care provided was rated as ‘good’.

The three other practices placed in special measures earlier this year are Moredon Medical Centre, Eldene Surgery and Phoenix Surgery, and Taw Hill Surgery was rated as ‘requires improvement’.

Full story in Pulse, 1 August 2019

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