East Midlands Radiology consortium refuses to pay GE Healthcare

EMRAD covers eight trust in the East Midlands and paid £30m for a cloud-based picture archiving and communication system from GE Healthcare. However, even in 2016 the programme was causing issues at Kettering General Hospital NHS foundation trust, who had a dangerous backlog of CT and MRI images. Since October last year, reported failures continue to the point of images being transferred to DVDs and sent in taxis to the appropriate specialist.

According to the HSJ, EMRAD are now refusing to pay the full service cost, until all issues are resolved with GE. EMRAD director, Tim Taylor, said that he intends on withholding a “reasonable sum” from the supplier until all requirements are met. GE healthcare spokesperson said, “We continue to work closely with EMRAD to resolve any issues.”…read more

HSJ: 4 April 2018

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