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Babylon launches Covid app for those with ‘medium severity’ symptoms

The HSJ reports in an exclusive that the Royal Wolverhampton Trust has become the first provider to sign a deal with Babylon Health for citywide coverage of a new covid-19 app.

Babylon, a provider of digital health services, announced earlier this month that it has created a “covid-19 care assistant” app, which provides patients with digital triage, a live chat service, a symptom tracker and video consultation.

Babylon already has a major 10 year deal with the Royal Wolverhampton that covers around 300,000 patients registered to a Wolverhampton GP, and all trust staff regardless of where they live. The new covid-19 app will be made available to staff immediately and will then be rolled out to the general public next week.

Babylon told HSJ that patients can register for the service and use the app to check their symptoms. Those with medium severity symptoms will be offered a live chat with a Babylon staff member or clinician. Following this, patients can access the app during self-isolation. Those patients who need video appointments will have one with a clinician from Royal Wolverhampton Trust.

Full story in the HSJ, 3 April 2020

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