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Healthcare at Home placed in special measures

A Care Quality Commission report states that failures at the private provider Healthcare at Home meant that patients have come to avoidable harm; the company failed to deliver thousands of medicine prescriptions.

Healthcare at Home, which is based in Staffordshire but provides NHS-funded care and medicine supplies to patients’ homes across the country, has been rated “inadequate” and placed in special measures.

The report said that inspectors found more than 10,000 patients missed a dose of their medicine between October and December 2020 due to problems caused by the introduction of a new information system. Reviews have found some suffered avoidable harm as a result.

Full story – the HSJ, 13 May 2021

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