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CQC – Signs of improvement but concerns remain about the safety and quality of independent ambulance services

The Care Quality Commission (CQC) is calling on independent ambulance services, commissioners and the wider system to do more to make sure patients are safe, following concerns identified during its inspections.

While the regulator has seen evidence of good practice and improvements made by some individual services, concerns remain about how safely and effectively independent ambulance providers are caring for people using their services.

In a national report published today (Thursday 7 March), CQC presents an analysis of the findings from its comprehensive inspection programme of independent ambulance services in England. The programme was completed in March 2018 and involved inspections of independent ambulance service providers registered with CQC at the end of December 2016.

The report can be downloaded here

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